About FedEx Logistics, Inc
FedEx Logistics, Inc operates as a licensed U.S. customs broker from its Tonawanda, NY facility at 555 Riverwalk Parkway. Holding federal license number 799, this full-service brokerage handles customs clearance for imports entering the United States and Canada. The Tonawanda operation supports FedEx's integrated logistics network, providing documentation preparation, regulatory compliance, and coordinated clearance services for commercial importers across multiple industries and entry points.
FedEx Logistics, Inc serves as a federally licensed customs broker operating from its Tonawanda, New York location near the U.S.-Canada border. With license number 799, the brokerage handles customs clearance operations for importers utilizing both northern border crossings and major port facilities throughout the United States.
The Tonawanda facility at 555 Riverwalk Parkway functions as a key operations center for customs brokerage services, employing specialized coordinators and customs brokerage specialists across multiple shifts to accommodate diverse import schedules. This strategic positioning near Niagara Falls and Buffalo provides direct access to critical Canada-U.S. trade corridors, making FedEx Logistics particularly well-suited for importers conducting cross-border commerce with Canadian suppliers and manufacturers.
As part of the broader FedEx network, the brokerage integrates customs clearance with transportation and logistics services, offering importers streamlined coordination from international origin through final delivery. The Tonawanda team prepares and submits documentation to U.S. Customs and Border Protection, analyzes compliance requirements, and works to resolve issues that could delay cargo release. For businesses searching for a customs broker in New York with nationwide capabilities, FedEx Logistics combines local expertise with the resources of a major logistics provider.
The operation serves importers across various industries, handling everything from consumer goods and electronics to automotive components and machinery. Whether cargo arrives through the Peace Bridge, via air at nearby airports, or through ocean ports in New York and New Jersey, the brokerage coordinates clearance and compliance activities. The facility's hybrid work model and round-the-clock shift coverage ensure continuous support for time-sensitive shipments and complex clearance requirements, providing importers with responsive service regardless of when cargo arrives at the border.
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Frequently Asked Questions
Does FedEx Logistics handle customs clearance for shipments entering from Canada?
Yes, their Tonawanda, NY location is strategically positioned near the U.S.-Canada border and specializes in cross-border clearance for imports from Canada as well as cargo arriving through other U.S. entry points.
What are the operating hours for the Tonawanda customs brokerage facility?
FedEx Logistics operates multiple shifts at the Tonawanda location, including 2nd and 3rd shift coverage, providing extended support for time-sensitive clearances and accommodating various cargo arrival schedules.
Can FedEx Logistics coordinate both customs clearance and transportation services?
Yes, as part of the integrated FedEx network, they can coordinate customs brokerage with transportation and logistics services, offering streamlined clearance and delivery from international origin through final destination.