About JOHN S. CONNOR, INC.
John S. Connor, Inc. is a third-generation, family-owned customs broker and logistics firm headquartered in Glen Burnie, Maryland, just outside Baltimore. Founded in 1917, the company has over a century of experience clearing goods across all major U.S. ports. Its services extend well beyond customs brokerage to include freight transportation by air, land, and sea, vessel agency, supply chain management, and project cargo handling. The firm serves a diverse client base that includes life sciences companies, food and beverage importers, government and defense contractors, industrial and metals shippers, and ship owners and charterers. With 11 offices and a proprietary tracking platform called ConnorTrac, John S. Connor offers both the reach of a national logistics provider and the accountability of a family-run operation.
John S. Connor, Inc. stands as one of the most established customs brokers and logistics providers in the United States, having operated continuously since its founding in Baltimore, Maryland in 1917. Now in its third generation of family ownership, the firm is headquartered at 799 Cromwell Park Drive in Glen Burnie, MD, and maintains 11 offices strategically positioned to support global importers and exporters at key U.S. ports of entry.
At its core, John S. Connor is a CBP-licensed customs brokerage firm with deep expertise in the compliant clearance of imported goods across a wide range of commodity types. The firm handles ISF filings, entry preparation, classification, and post-entry work for clients importing through ports up and down the East Coast and beyond. Whether you're an importer searching for a customs broker near a major gateway or need national coverage across multiple ports, John S. Connor's multi-office footprint gives shippers consistent support regardless of where cargo arrives.
The company's industry specializations reflect decades of sector-specific experience. Life sciences and pharmaceutical clients rely on John S. Connor for time-sensitive, compliance-driven shipments where cold chain integrity and regulatory documentation are non-negotiable. Food and beverage importers benefit from the firm's familiarity with FDA requirements and perishable cargo handling. Industrial clients moving steel, metals, and heavy machinery count on the firm's project cargo capabilities for oversized or complex shipments.
Government and defense contractors represent another significant client segment, where security protocols, export licensing, and strict regulatory compliance are paramount. The firm also provides vessel agency services, managing vessels during their port stays to ensure operational efficiency and regulatory compliance — a capability that distinguishes John S. Connor from purely transactional brokers.
Technology plays an increasing role in how John S. Connor serves its clients. The firm's proprietary ConnorTrac platform delivers real-time brokerage status updates, logistics tracking, and supply chain visibility — giving importers the transparency they need to manage inventory and anticipate delivery windows. This combination of century-long institutional knowledge and modern technology infrastructure makes John S. Connor a competitive choice for importers of all sizes operating across domestic and international trade lanes.
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Ports Served
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- Year Established
- 1917
Frequently Asked Questions
What industries does John S. Connor, Inc. specialize in?
John S. Connor serves clients in life sciences, pharmaceuticals, food and beverage, industrial and metals, government and defense contracting, and shipping/vessel operations. Their sector-specific experience means they understand the regulatory and documentation requirements unique to each industry.
Does John S. Connor handle time-sensitive or perishable cargo?
Yes. The firm has specific capabilities for project cargo and short-shelf-life shipments. Their ConnorTrac platform provides real-time visibility, which is especially valuable for perishable or time-critical imports where delays can have significant commercial consequences.
How many offices does John S. Connor, Inc. operate?
John S. Connor maintains 11 offices across the United States, supporting importers and shippers at multiple ports of entry beyond their Glen Burnie, Maryland headquarters.
How do I contact John S. Connor, Inc.?
You can reach John S. Connor, Inc. by phone at 410-863-0211 or by email at info@jsconnor.com. Their office is located at 799 Cromwell Park Drive, Suite A, Glen Burnie, MD 21061.