About Mainfreight Inc
Mainfreight Inc is a licensed U.S. customs broker headquartered in West Chicago, Illinois, operating under filer code MFT. Part of the globally recognized Mainfreight Group, this Chicago-area operation provides customs brokerage services alongside the company's broader transport, warehousing, and air and ocean freight capabilities. Located in the greater Chicago metropolitan area — one of the busiest inland freight hubs in the country — Mainfreight Inc is well-positioned to handle import clearances moving through O'Hare International Airport, the Port of Chicago, and intermodal rail terminals serving the Midwest. Importers can reach the team directly at 847-584-4764 or via mark.neumann@mainfreight.com.
Mainfreight Inc, licensed by U.S. Customs and Border Protection and operating under filer code MFT, provides customs brokerage services from its West Chicago, Illinois location. The office functions as part of Mainfreight's North American network, which spans transport, warehousing, and air and ocean freight — giving importers access to end-to-end supply chain support under one provider.
West Chicago's position in the greater Chicago metro area makes it a strategic base for customs clearance activity. Chicago is a major inland port of entry, with freight arriving via O'Hare International Airport, rail intermodal yards, and trucking corridors connecting the Midwest to both coasts. Importers moving goods through these channels require a broker familiar with the ACE portal, CBP entry procedures, and the logistics infrastructure of the region. Mainfreight Inc is equipped to support those needs.
For importers new to the process, understanding U.S. import requirements can be complex. Key obligations include filing an Importer Security Filing (ISF) at least 72 hours before a vessel's departure for ocean shipments, determining the correct HTS code using the harmonized tariff schedule, and meeting customs bond requirements before goods are released. Mainfreight's brokerage team assists clients in navigating these requirements accurately, reducing the risk of delays, penalties, or CBP exams.
The Mainfreight Group's annual report lists its U.S. operations as covering transport, warehousing, and air and ocean freight, reflecting a full-service logistics model. This integration means that after customs clearance, cargo can move directly into Mainfreight's domestic distribution network — a meaningful advantage for importers seeking fewer handoffs in their supply chain.
With branch operations extending to markets including Minneapolis-St. Paul and a Franklin Park, Chicago facility, Mainfreight Inc supports importers across the Midwest. Whether the shipment is ocean freight from Asia, air cargo from Europe, or ground freight from Canada, the West Chicago customs team can assist with entry preparation, HTS code classification, and compliance with CBP regulations. Importers interested in duty drawback programs or Section 321 de minimis treatment for eligible shipments may also inquire about those options through the team.
To connect with Mainfreight Inc's customs brokerage team in West Chicago, call 847-584-4764 or email mark.neumann@mainfreight.com.
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Frequently Asked Questions
What port of entry does Mainfreight Inc in West Chicago primarily service?
Mainfreight Inc's West Chicago location is well-positioned to handle clearances through Chicago-area ports of entry, including O'Hare International Airport and intermodal rail terminals serving the Midwest corridor.
Does Mainfreight Inc offer integrated freight and customs brokerage services?
Yes. Mainfreight operates as a full-service logistics provider with capabilities spanning customs brokerage, air and ocean freight, domestic transport, and warehousing — allowing importers to manage the entire shipment lifecycle through one partner.
How do I contact the customs brokerage team at Mainfreight Inc in West Chicago?
You can reach Mainfreight Inc's West Chicago customs brokerage team by phone at 847-584-4764 or by email at mark.neumann@mainfreight.com.