New England Drawback Specialists, Inc.

New England Drawback Specialists, Inc. occupies a distinct niche in the US customs brokerage landscape. While most licensed customs brokers handle day-to-day import entry preparation and clearance work, this Rehoboth, Massachusetts-based firm has built its identity around one of the most underutilized cost-recovery mechanisms available to US traders: the duty drawback program. For importers who regularly export or destroy merchandise after paying US customs duties, drawback claims can represent significant recoverable revenue — and the process demands both precision and expertise.

Duty drawback is governed by 19 U.S.C. § 1313 and administered through CBP's ACE portal. Claims must be meticulously documented, timed correctly, and filed under the appropriate drawback type — whether manufacturing drawback, unused merchandise drawback, or rejected merchandise drawback. Errors in HTS code classification, recordkeeping, or claim submission can result in denial or delay. New England Drawback Specialists focuses specifically on navigating these complexities, making them a valuable partner for importers who lack internal resources to manage the duty drawback claim process.

Based in Rehoboth, MA — a town in Bristol County near the Rhode Island border — the firm is well-positioned to serve the broader New England manufacturing and import community, including businesses in Providence, Boston, Worcester, and beyond. New England has a substantial base of manufacturers, distributors, and wholesale importers who regularly bring in goods subject to US import requirements and later re-export finished products or components. These companies are prime candidates for duty drawback recovery.

For importers unfamiliar with the process, working with a specialist like New England Drawback Specialists means having a broker who understands the customs bond requirements associated with drawback claims, can assist with customs compliance audits to identify historic recoverable duties, and knows how to interact with partner government agencies when claims involve regulated commodities. Unlike generalist brokers, a drawback-focused firm can evaluate your import and export history and build a systematic claim strategy.

Importers considering a drawback program should ensure their HTS code classification is accurate from the start, as classification errors can affect eligibility and recovery amounts. A broker experienced in drawback will also understand how customs entry types interact with claim eligibility and can guide clients through the documentation requirements enforced through the CBP ACE portal. If your business imports goods with significant duties and has a corresponding export or destruction program, New England Drawback Specialists, Inc. is worth contacting directly through CBP's permitted broker listings.