About ON TIME CUSTOMS BROKERAGE LLC
On Time Customs Brokerage LLC is a CBP-licensed customs broker headquartered in Forest Hills, New York, serving importers across New York, New Jersey, and all U.S. ports of entry. The firm handles customs clearance for all modes of transportation — air, ocean, rail, and truck — and places a strong emphasis on compliance, correct duty payment, and timely cargo release. Beyond standard entry preparation, On Time Customs offers duty drawback services across multiple drawback types and assists importers with HTS classification through CBP's Binding Rulings Program. Their approach positions them as an embedded compliance resource for businesses of any size navigating complex federal agency requirements.
On Time Customs Brokerage LLC operates out of Forest Hills, Queens, New York — a strategically convenient location for importers moving goods through the New York/New Jersey customs district, one of the busiest in the United States. Licensed by U.S. Customs and Border Protection, the firm clears shipments at any U.S. port of entry regardless of transportation mode, including air freight arriving at JFK, ocean cargo at the Port of Newark/New York, rail, and truck crossings.
For importers focused on compliance, On Time Customs functions much like an in-house customs department. The brokerage prepares formal and informal customs entries, manages importer security filing (ISF 10+2) submissions, and advises clients on customs bond requirements — including continuous customs bonds for high-volume importers. Understanding cbp entry types and selecting the correct one for each shipment is central to avoiding delays and penalties, and On Time Customs applies that expertise across its client base.
One of the firm's distinguishing capabilities is its duty drawback program. Many importers overpay duties without realizing they're eligible for refunds. On Time Customs handles manufacturing drawback, rejected merchandise drawback, and unused merchandise drawback claims, as well as Notices of Intent and One-Time Waivers covering past and future shipments. For companies managing significant import volumes, a well-executed duty drawback claim can represent meaningful cost recovery.
On the compliance front, the brokerage helps importers navigate Section 301 China tariffs and ensures goods are correctly classified using the HTS code classification system. Through CBP's Binding Rulings Program, On Time Customs can obtain formal CBP classification rulings and country of origin determinations — providing legal certainty for importers facing ambiguous product classifications. This service is particularly valuable for businesses importing textiles and apparel, consumer goods, or electronics where HTS code classification errors are common and costly.
On Time Customs also coordinates with partner government agencies whose requirements apply to regulated products, ensuring that FDA, USDA, and other agency filings are handled alongside CBP entry. Importers searching for a customs broker near me in the New York metro area will find On Time Customs well-positioned to handle the full range of us import requirements, from entry preparation through post-entry compliance audits.
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Frequently Asked Questions
Does On Time Customs Brokerage file ISF (Importer Security Filing) for ocean shipments?
Yes. On Time Customs handles ISF 10+2 filings for ocean imports as a standard service, ensuring CBP receives required advance cargo information before vessel departure.
Can On Time Customs Brokerage help recover duties I've already paid through a drawback claim?
Yes. The firm offers manufacturing drawback, rejected merchandise drawback, and unused merchandise drawback services, including Notices of Intent and One-Time Waivers that can apply to past shipments.
Does On Time Customs handle clearance at ports outside of New York?
Yes. Although based in Forest Hills, NY, On Time Customs Brokerage is licensed to clear shipments at any U.S. port of entry across all transportation modes.
How can On Time Customs help with China Section 301 tariff concerns?
Their compliance team reviews HTS classifications and can pursue CBP Binding Rulings to confirm correct duty rates and country of origin determinations, helping importers avoid overpaying on Section 301-affected goods.