Oriox Customs Broker, Inc.

Oriox Customs Broker, Inc. — operating as ORIOX CHB (華捷報關行) — has been a fixture in the San Francisco Bay Area import community since 1996. Located at 139 Mitchell Avenue in South San Francisco, the firm holds a national CBP broker license (filer code EPS) and is authorized to clear shipments at any US port of entry, including the heavily trafficked ports of Oakland, San Francisco, Los Angeles, and Long Beach.

Founded over two decades ago, Oriox built its reputation clearing high volumes of air and ocean freight through Northern and Southern California ports — two of the busiest gateways for Asian imports entering the United States. Importers shipping consumer goods, electronics, textiles and apparel, and machinery from China and other Pacific Rim countries frequently rely on Oriox for accurate HTS code classification, proper CBP entry preparation, and coordination with partner government agencies that may have a hold or examination interest in a shipment.

Oriox provides importer security filing (ISF 10+2) for ocean shipments, a mandatory requirement that must be submitted at least 24 hours before vessel loading at the foreign port. Failing to file correctly or on time can result in CBP penalties, so working with an experienced broker familiar with ISF requirements is critical for ocean importers. The firm also assists clients in meeting customs bond requirements — including continuous customs bond coverage — which is essential for importers with regular shipment volumes.

For smaller or one-time shipments, Oriox can advise on the difference between formal and informal entry customs procedures, including Section 321 de minimis thresholds that may allow low-value shipments to enter duty-free. For importers dealing with more complex compliance questions — such as HTS code classification guides, USITC tariff database lookups, or CBP entry types explained — Oriox's experienced staff provides personalized guidance rather than one-size-fits-all answers.

Beyond entry filing, Oriox offers trucking and delivery services to move cargo from port to final destination, as well as cargo insurance and customs bond products. The firm also assists with importing pets, a niche but detail-intensive area of customs compliance. Documents are processed electronically via email, and payments can be made through PayPal, making the process accessible for importers across the country regardless of their proximity to the California ports. Importers searching for a customs broker near the Port of Oakland or San Francisco will find Oriox to be a well-established, bilingual option with a track record dating back to 1996.