PHOENIX CUSTOMHOUSE BROKER, INC

Phoenix Customhouse Broker, Inc. operates from West Covina, California — a location that places it squarely within the trade corridor served by the Ports of Los Angeles and Long Beach. Together, these two seaports handle the largest volume of containerized cargo entering the United States, making the surrounding San Gabriel Valley a hub for licensed customs brokers who manage the movement of goods from Asia and beyond. Phoenix Customhouse Broker is an active member of the Los Angeles Customs Brokers and Freight Forwarders Association (LACBFFA), giving the firm access to real-time CBP bulletins, port-specific regulatory updates, and professional resources that benefit their import clients directly.

Licensed customs broker Pearl Chacon heads the firm and brings hands-on expertise to every import transaction. Whether a shipment requires a formal or informal entry, accurate HTS code classification, or coordination with partner government agencies (PGAs) such as the FDA or USDA, Phoenix Customhouse Broker has the technical foundation to guide importers through the process. The firm assists clients in understanding CBP entry types — from Section 321 de minimis shipments to complex formal consumption entries — and ensures all documentation aligns with current US import requirements.

For importers operating regular supply chains through the LA/Long Beach seaport, Phoenix Customhouse Broker can advise on continuous customs bonds, which provide coverage across multiple shipments without the per-shipment cost of a single entry bond. The firm also provides importer security filing (ISF) support — a mandatory pre-shipment requirement for ocean cargo — helping clients avoid penalties that CBP can assess for late or inaccurate filings.

Proximity to the LA/Long Beach port complex means Phoenix Customhouse Broker is well-versed in handling cargo categories that dominate inbound trade through Southern California, including consumer goods, electronics, textiles and apparel, and machinery and equipment imported from Asia. The firm's familiarity with HTS code classification across these categories helps importers accurately determine duty rates and maintain customs compliance. Clients with questions about the difference between Schedule B and HTS codes — or those undergoing a customs compliance audit — will find the firm a practical resource.

Importers interested in recovering duties through the duty drawback program, including manufacturing drawback customs claims, are encouraged to inquire directly. Phoenix Customhouse Broker, Inc. can be reached at (626) 448-0808 or pearl@phoenixchb.com, and their office is located at 1700 W. Cameron Ave., West Covina, CA 91790.