SUSAN STERLING

Susan Sterling is a federally licensed U.S. customs broker (filer code G03) operating out of Syosset, New York, on Long Island. Her location puts her squarely within reach of some of the most significant ports of entry on the East Coast, including JFK International Airport and the Port of New York and New Jersey. These gateways handle enormous volumes of consumer goods, electronics, textiles, machinery, and general merchandise arriving from Europe, Asia, and Latin America — making an experienced local broker a valuable resource for importers navigating the clearance process.

As an independent customs broker, Susan offers importers a direct line of communication that larger freight forwarding conglomerates often can't match. For companies asking "where can I find a customs broker near me" in the Nassau County or Long Island area, Susan Sterling represents a licensed, accessible option with knowledge of CBP requirements at New York-area ports.

Susan can assist importers with core compliance tasks including customs entry preparation, HTS code classification (understanding the 10-digit HTS code meaning and applying the correct tariff code to each commodity), and Importer Security Filing — commonly known as ISF 10+2 filing, which must be submitted at least 24 hours before a vessel departs a foreign port. Failure to file ISF on time can result in significant CBP penalties, making accurate and timely filing critical for ocean freight importers.

For importers moving goods frequently, Susan can help establish a continuous customs bond, which satisfies CBP's import bond requirements on an annual basis rather than per shipment. This approach is often more cost-effective for businesses with regular import activity.

Duty recovery is another area where working with a knowledgeable broker pays off. Importers who have paid duties on goods that were later exported, destroyed, or returned may be eligible to recover those duties through a duty drawback program. Whether it's an unused merchandise drawback claim or another drawback type, proper documentation and CBP filing procedures must be followed precisely.

Additionally, importers should be aware of regulations such as Section 321 de minimis provisions, which allow low-value shipments to enter duty-free, and Type 86 entry customs procedures for eligible e-commerce imports. For importers who have identified past compliance errors, a prior disclosure to CBP can help mitigate potential penalties.

Susan Sterling's Syosset, NY base makes her a practical choice for Long Island businesses, New York City importers, and companies throughout the tri-state area looking for reliable, licensed customs brokerage services.