From their website About Susan Tao
Susan Tao is a CBP-licensed customs broker operating out of Sugar Land, Texas, under filer code 9JY. Located in the greater Houston metro area, one of the busiest trade corridors in the United States, Susan serves importers who need reliable customs clearance, entry preparation, and regulatory compliance support. Sugar Land's proximity to the Port of Houston and major air cargo facilities at George Bush Intercontinental Airport positions Susan to assist businesses importing goods across a wide range of commodity types. Importers in the Houston area looking for a knowledgeable local broker can reach Susan directly at 832-668-0328.
Susan Tao holds an active CBP customs broker license under filer code 9JY, with her practice based in Sugar Land, Texas — a city situated in Fort Bend County within the greater Houston metropolitan area. Houston is one of the top trade hubs in the United States, home to the Port of Houston, one of the busiest ports by total tonnage in the country, as well as significant air freight operations at George Bush Intercontinental and Hobby airports. This geographic positioning makes Sugar Land a practical base for a customs broker serving importers who move goods through Texas ports of entry.
Importers working with a licensed broker in the Houston area benefit from local knowledge of CBP port operations, established relationships with freight forwarders and carriers operating along Gulf Coast trade lanes, and familiarity with the compliance landscape for goods commonly imported through Texas — including machinery and equipment, consumer goods, electronics, chemicals, and energy-sector products.
A licensed customs broker like Susan Tao can assist importers with the full range of entry and compliance services. This includes customs entry preparation and submission, importer security filing (ISF 10+2) for ocean shipments, HTS code classification using the 10-digit tariff schedule, and continuous customs bond procurement. For importers seeking to recover previously paid duties, a duty drawback broker can help evaluate eligibility under unused merchandise drawback or manufacturing drawback programs — an often-overlooked opportunity for companies with regular import and export activity.
Additionally, importers shipping lower-value goods may benefit from guidance on Section 321 de minimis entries and Type 86 entry filing, which allow qualifying shipments to clear customs duty-free. Understanding import bond requirements, HTS code meaning, and how to file duty drawback claims correctly requires the expertise of a licensed professional.
For importers in Sugar Land, Houston, and the surrounding Fort Bend County area searching for a customs broker near me, Susan Tao offers direct, accessible service. Contact her at 832-668-0328 to discuss your specific import needs and compliance requirements.
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Frequently Asked Questions
How can I contact Susan Tao for customs brokerage services in Sugar Land, TX?
Susan Tao can be reached by phone at 832-668-0328. Her office is based in Sugar Land, Texas, and she holds an active CBP customs broker license under filer code 9JY.
What is an ISF filing and can Susan Tao help with it?
An Importer Security Filing (ISF), also called ISF 10+2, is required by CBP for ocean shipments arriving in the US and must be submitted at least 24 hours before cargo is loaded. A licensed customs broker like Susan Tao can prepare and file ISF on your behalf to help you avoid CBP penalties.
Can Susan Tao assist with duty drawback claims?
Duty drawback allows importers to recover up to 99% of duties paid on goods that are subsequently exported or destroyed. A licensed broker can evaluate your eligibility and file claims under unused merchandise or other drawback programs with CBP.
What ports of entry does a Sugar Land, TX customs broker typically serve?
Brokers based in the greater Houston area commonly handle entries through the Port of Houston, as well as air cargo shipments arriving at George Bush Intercontinental Airport. They may also coordinate entries at other Texas ports depending on cargo routing.