About ISEWAN U.S.A., INC.
ISEWAN U.S.A., INC. is a CBP-licensed customs broker headquartered in Charlotte, NC, operating as the North American customs brokerage arm of Isewan Terminal Service Co., Ltd., a Japan-based logistics group. Located at 9101 Southern Pine Blvd., Suite 350 in Charlotte, the company provides customs entry preparation, freight forwarding, warehousing, packing, and recycling services for importers moving goods into the United States. With additional U.S. offices in Chicago, Los Angeles, Atlanta, and Norfolk — plus affiliated operations in Mexico, Germany, Belgium, and Japan — ISEWAN U.S.A. is well-positioned to support importers with complex international supply chains, particularly those with Japan and Asia-Pacific origins.
ISEWAN U.S.A., INC. is the licensed U.S. customs brokerage entity of Isewan Terminal Service Co., Ltd., a Japanese logistics company with a broad global network spanning North America, Europe, East Asia, and Southeast Asia. The Charlotte, NC headquarters serves as the operational hub for U.S. customs clearance activities and is complemented by satellite offices in Chicago (Schaumburg, IL), Los Angeles (Torrance, CA), Atlanta, GA, and Norfolk, VA — giving importers coast-to-coast coverage across major U.S. ports of entry.
For businesses importing goods from Japan, South Korea, and other Asia-Pacific markets, ISEWAN U.S.A. offers a distinct advantage: direct integration with an international logistics group that manages freight from origin to final destination. This makes the company a practical choice for manufacturers, distributors, and trading companies that require coordinated forwarding and customs brokerage under one umbrella rather than managing separate vendors.
The company's service portfolio includes customs entry preparation, ISF (Importer Security Filing), freight forwarding, warehousing, industrial packing, and recycling logistics. The Charlotte office, in particular, is well situated to serve the significant manufacturing and automotive supply chain activity in the Carolinas, with access to the Port of Charleston and the Charlotte Douglas International Airport cargo hub.
With affiliated operations in Mexico through ISEWAN DE MEXICO S.A. DE C.V., the network also supports cross-border trade between the U.S. and Mexico — relevant for importers navigating USMCA compliance and nearshore manufacturing logistics. The European presence in Germany and Belgium further extends the company's reach for importers sourcing from continental Europe.
Customs broker filer code EGQ identifies ISEWAN U.S.A., INC. with U.S. Customs and Border Protection. Importers looking for a customs broker in Charlotte or across the Southeast with strong ties to Japanese and Asia-Pacific logistics networks will find ISEWAN U.S.A. a well-resourced option with both local presence and global infrastructure.
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Frequently Asked Questions
What ports and locations does ISEWAN U.S.A. handle customs clearance for?
ISEWAN U.S.A. operates from Charlotte, NC with additional U.S. offices in Chicago, Los Angeles, Atlanta, and Norfolk, allowing the company to facilitate customs clearance at multiple major ports including Charleston, Los Angeles/Long Beach, and Norfolk.
Does ISEWAN U.S.A. specialize in imports from Japan or Asia-Pacific?
Yes. As the North American arm of Japan-based Isewan Terminal Service Co., Ltd., ISEWAN U.S.A. has deep operational ties to Japanese and Asia-Pacific logistics networks, making it a strong fit for importers sourcing from those regions.