O.T.S. Astracon, LLC

O.T.S. Astracon LLC has been a fixture in the international trade landscape since its founding in 1997, operating as a licensed US customs broker and full-service logistics provider out of Charlotte, North Carolina. With CBP filer code KDI, the company is authorized to file entries across all US ports of entry, giving importers the flexibility to route shipments through major East Coast gateways and beyond.

Charlotte sits at the intersection of major interstate corridors and is home to a growing import community, particularly for consumer goods, textiles and apparel, electronics, and machinery. O.T.S. Astracon is well-positioned to support these trade flows, offering customs brokerage alongside ocean freight, air freight, warehousing, storage, distribution, and cargo insurance — all under one roof. This integrated model reduces handoffs and gives importers cleaner visibility into their shipments from port to final destination.

On the compliance side, the team handles the full range of US import requirements, including Importer Security Filing (ISF) for ocean shipments, HTS code classification, CBP entry preparation across standard entry types, and continuous customs bond procurement. Importers new to US trade will find the company's end-to-end approach useful for navigating partner government agency requirements — whether that involves FDA, USDA, or other regulatory oversight — that often accompany commercial shipments.

For businesses exploring cost-recovery options, O.T.S. Astracon can assist with duty drawback programs, helping eligible importers recoup duties paid on goods that are subsequently exported or destroyed. The company also keeps pace with evolving trade policy, including Section 321 de minimis provisions relevant to e-commerce importers shipping lower-value parcels.

With a contact number of 404-684-0300 and an alternate toll-free line of 877-769-8879, O.T.S. Astracon is reachable by importers across the Southeast and nationally. The company's website at otsusa.com includes tools such as Incoterms references, container dimensions, and conversion utilities — practical resources that reflect an operational, rather than purely transactional, approach to freight and customs services. Importers searching for a customs broker near Charlotte or across the Carolinas with broad freight capabilities will find O.T.S. Astracon a strong candidate.